Sales & Service

Sales & Service

Comdel's commitment to our customers is an integral part of our business. It entails a flexible approach, the willingness to accept challenges, the knowledge and the resources to rise to the challenge, and the manufacturing capacity to deliver tested products on time.

After-Sales Service: Commitment starts with high standards, improvement, and measurement and continues throughout our two-year warranty program.

RF Training:

If you are currently working with RF products and would like more information on RF technology, contact us for details on our on-site course offerings.

ISO 9001:2000:

Comdel achieved ISO 9001:2000 certification by the National Standards Authority of Ireland (NSAI). This ensures that the design, manufacture and service of our RF power delivery systems and DC supplies meet the standards of excellence that you require.

Compliance:

The ETL Listed Mark is a nationally recognized mark of product safety compliance issued by Intertek Testing Services (ITS) a NRTL.

The SEMI F47 standard, developed by the SEMI organization, requires that semiconductor processing equipment tolerate voltage sags on their ac power line.

The ODVA DeviceNet conformance tested service mark indicates that a product has passed conformance testing at an official Open DeviceNet Vendor Association (ODVA) test lab.

Comdel Product Compliance Matrix
Provides a complete list of Comdel RF products that pass the above mentioned standards. This matrix will continue to be updated as products currently in the testing pipeline become certified.

Product Manuals:

Now you can view product manuals on-line! As an added service to our customers, Comdel now offers you an opportunity to view product manuals at your convenience. Simply click here, complete the required log in procedure and you can view pdf files of our most popular products. More manuals will be added over time.

If you don't find the manual your looking for on line, please send an email to info@comdel.com and give us your name, company, address, and the product model information for the manual you are requesting.

Locations:

Corporate Headquarters:

11 Kondelin Road
Gloucester, MA 01930
Phone: 978-282-0620 800-468-3144
Fax: 978-282-4980
Email: info@comdel.com

Jim Usher
Phone: 970-493-0507 Cell: 970-227-6109
Email: jim_usher@comdel.com

Regional Offices:

California, USA
Dan Brown
Jim King
2970 Scott Blvd.
Santa Clara, CA 95054
Phone: 408-727-5254
Fax: 408-727-4433
Email: (Dan) dan_brown@comdel.com

(Jim) jim_king@comdel.com

Seoul, Korea
Eric Joo
Samheung Bldg., Suite 1102
705-9 Yeoksam Dong
Kangnam Ku 135-080
Seoul, Korea
Phone: +82-2-565-4780
Fax: +82-2-564-5398
Email: eric_joo@comdel.com

Website: www.comdel.co.kr

United Kingdom

Steve Ottaway
Unit 3, The Rose Estate,
Osborn Way,
Hook, Hampshire RG27 9UT
England
Phone: +44-1256-766914 or +44-1256-766917
Fax: +44-1256-766915
Email: steve_ottaway@comdel.com

Sales and Service Representatives:

China

Beijing Leyfond Vacuum Tech. Co., Ltd.
Fang Liwu
D-23C/24C Majestic Gardens, No 6 Middle of Bei Si Huan Road
Chaoyang District
Beijing 100029

P.R.China
Phone: +86-10-82843366
Fax: +86-10-82842835
Email: fangliwu@leyfond.com
Website: www.leyfond.com

India

Vin Karola Instruments
Peter Karola
US Headquarters:
P.O. Box 922273

Norcross, GA 30010-2273
Phone: 770-409-1499
Fax: 770-447-8045
Email: info@vinkarola.com
Website: www.vinkarola.com

Israel
Odem Scientific Applications Ltd.
Mr. Ori Afek
2 Bergman Street
Rabin Park
Rehovot 76705

Israel
Phone: +972-8-9366101
Fax: +972-8-9366102
Email: ori@odemltd.com
Website: www.odemltd.com

Japan
PRA Co., Ltd.
Katsumi Sakamoto
280 Minoridai, Matsudo-shi
Chiba, Japan 270-2231
Phone: +81-47-369-3389
Fax: +81-47-369-3317
Email: big-sakamoto@pra.jp

Singapore/Malaysia
DAL Engineering (S) PTE, Ltd.
David Wong

10 Ubi Crescent #03-68 Lobby D
Ubi Techpark
Singapore 408564
Phone: +65-6-743-5538
Fax: +65-6-743-5539
Email: david_wong@comdel.com

Taiwan, R.O.C.
FairTech Corp.
Jeff Wang

1F, No. 31, Hsa-Fu Road

Hsin-Chu, Taiwan
R.O.C
Phone: +886-3-5723257
Fax: +886-3-5727302
Email: farcorp@ms25.hinet.net

Website: www.farcorp.com.tw

11 Kondelin Road, Gloucester, MA 01930 | 978-282-0620
800-468-3144 | Fax: 978-282-4980
E-Mail:info@comdel.com

� 2004 Comdel, Inc.